Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Microsoft account with two-step verification doesn't stay signed in to Thunderbird

  • 1 nzaghachinzaghachi
  • 2
  • 17 views
  • Nzaghachi ikpeazụ nke Tonnes

more options

I used to be able to send and receive mail from my @live.com Microsoft email account via Thunderbird. But, ever since I turned on two-step verification, I am constantly asked for a password.

I know all about app passwords to use for applications that do not support two-step verification. I use an app password on Thunderbird, and it's fine. I can send and receive mail. But Thunderbird asks again for a password almost every time I open it. I cannot use the same app password as I had initially; it will not accept it. I have to constantly generate new app passwords, which hardly seems like a secure way to operate.

My Gmail account also has two-step verification, but has no issue with Thunderbird. I noticed that my gmail account's setting has "OAuth2" selected as the authentication mode. The microsoft account has "Normal Password". Changing it solves nothing.

Any advice would be greatly appreciated.

I used to be able to send and receive mail from my @live.com Microsoft email account via Thunderbird. But, ever since I turned on two-step verification, I am constantly asked for a password. I know all about app passwords to use for applications that do not support two-step verification. I use an app password on Thunderbird, and it's fine. I can send and receive mail. But Thunderbird asks again for a password almost every time I open it. I cannot use the same app password as I had initially; it will not accept it. I have to constantly generate new app passwords, which hardly seems like a secure way to operate. My Gmail account also has two-step verification, but has no issue with Thunderbird. I noticed that my gmail account's setting has "OAuth2" selected as the authentication mode. The microsoft account has "Normal Password". Changing it solves nothing. Any advice would be greatly appreciated.

All Replies (1)

more options

Did you create an app password for Thunderbird using the Microsoft account page first? Also see this article.