Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Installed new FF update, now no pages will load

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 6 views
  • Nzaghachi ikpeazụ nke philipp

more options

I just updated FF and now it will not pull up any websites, every website I try to go to says 'problem loading' - as if I'm not connected to the internet or something. But I am connected just fine, and when I go to my IE browser and all webpages load quickly.

FF was working fine before the update - what happened? And how do I fix it?

Thank you -

I just updated FF and now it will not pull up any websites, every website I try to go to says 'problem loading' - as if I'm not connected to the internet or something. But I am connected just fine, and when I go to my IE browser and all webpages load quickly. FF was working fine before the update - what happened? And how do I fix it? Thank you -

All Replies (1)

more options

hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again.

Fix problems connecting to websites after updating Firefox