Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

plugin check not working

more options

I navigated to https://www.mozilla.org/en-US/plugincheck/. The page displays, but none of my plug-ins are listed under Plugin Status.

I navigated to https://www.mozilla.org/en-US/plugincheck/. The page displays, but none of my plug-ins are listed under Plugin Status.

Asịsa ahọpụtara

hello italiangm, this has been a server-side bug during the last few hours - it has been fixed by the mozilla webops team now, so you should see results again on https://www.mozilla.org/plugincheck! sorry for the inconvenience...

Gụọ azịza a na nghọta 👍 2

All Replies (3)

more options

Make sure that NoScript isn't blocking any scripts on that page.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

Asịsa Ahọpụtara

hello italiangm, this has been a server-side bug during the last few hours - it has been fixed by the mozilla webops team now, so you should see results again on https://www.mozilla.org/plugincheck! sorry for the inconvenience...

more options

Confirmed the site is back up.