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Hi,after installing when i try to load the Firefox I get this error..Can someone please Help...

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  • Nzaghachi ikpeazụ nke cor-el

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Problem signature:

 Problem Event Name:	BEX
 Application Name:	firefox.exe
 Application Version:	33.0.0.5397
 Application Timestamp:	54392479
 Fault Module Name:	nsib.dll
 Fault Module Version:	5.1.3.2
 Fault Module Timestamp:	53fdad24
 Exception Offset:	001360a0
 Exception Code:	c0000005
 Exception Data:	00000008
 OS Version:	6.1.7600.2.0.0.256.1
 Locale ID:	1033
 Additional Information 1:	13a8
 Additional Information 2:	13a84480b0d9c766a5e4c95aa1171a8d
 Additional Information 3:	13a8
 Additional Information 4:	13a84480b0d9c766a5e4c95aa1171a8d
Problem signature: Problem Event Name: BEX Application Name: firefox.exe Application Version: 33.0.0.5397 Application Timestamp: 54392479 Fault Module Name: nsib.dll Fault Module Version: 5.1.3.2 Fault Module Timestamp: 53fdad24 Exception Offset: 001360a0 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional Information 1: 13a8 Additional Information 2: 13a84480b0d9c766a5e4c95aa1171a8d Additional Information 3: 13a8 Additional Information 4: 13a84480b0d9c766a5e4c95aa1171a8d

All Replies (2)

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You may have to try the steps given in this thread : Firefox not opens

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Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: