![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
Firefox Crashes with BSOD (Blue Screen of Death) !
When playing YouTube videos (*both* with Flash and HTML 5.0), Firefox crashes with *BSOD*!!!
I only watch YouTube with Internet Explorer because Firefox crashes my system! (IE does not crash anything.)
All Replies (10)
Sorry but a application like say Firefox does not cause bsod. It could really be a hardware or diver or software such as firewalls that is the cause. For example some versions of Geforce drivers were causing problems including bsod like in this thread examlple.
Just because you seem to get it when using say Firefox does not mean Firefox is doing it as it just may be the right conditions to have the bsod to happen.
Try disabling the Hardware Acceleration in Firefox Options>General as this may help if it is a driver issue.
Edeziri
Well, the fact remains, other browsers *do not* cause BSOD on my system and they *are* using hardware acceleration. When I used Firefox I ***always*** get a BSOD. The only conclusion I can come to is that Firefox is running code that triggers the BSOD, and other other applications are not running code that does that. Perhaps the code the compiler is generating or the code actually being written is not adhering to proper standards.
I won't bother turning off hardware acceleration in Firefox. (It is there for a reason and I don't plan on taxing my CPU.) It seems I will simply have to continue not using Firefox and stay with IE which works great (no BSODs, ever.)
Once again, no other applications are causing BSODs. Firefox, out of hundreds of applications I run on my system, is the only one causing BSODs.
Edeziri
I am not going to argue with you withe "Is too, is not, is too" as it has never been proven that Firefox itself (which can be run completely off a flash drive even) is what causes some bsod on Windows.
If you get a BSOD then this means a problem with a Windows driver or service or other program that runs at kernel level or a hardware problem.
http://en.wikipedia.org/wiki/Blue_Screen_of_Death
You can check the event viewer to see if that gives a clue about the cause of the BSOD.
Firefox is a User space application so it alone cannot cause a BSOD.
Edeziri
You're preaching to the choir here. I'm a software engineer with 34 years' experience writing code, and I develop on both CPU and GPU architectures.
Whether or not there exists additional factors (and I'm sure it's a little more complex than "just Firefox"), the fact of the matter is: Firefox is triggering something that causes the BSOD. No other application on my system does that, *only Firefox*.
You can boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
What cause does it mention of the BSOD if you check that in the Even Viewer?
Edeziri
Sadly Firefox has nothing to do with bsod (Blue Screen Of Death!). For more information about bsod go to this link Blue Screen of Death - From Wikipedia, the free encyclopedia To Help Update Your Adobe Shockwave Player
You can do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
http://windows.microsoft.com/en-us/windows/using-defender - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
I discussed this issue more than a year ago and I was also told to update Flash then. Since then I have played YT videos with *both* Flash and HTML 5 in Firefox, and in *both* instances, BSOD.
No malware on my system; that I can certainly guarantee you.
I don't have 'save dump' enabled so no information in Event Viewer and the last BSoD I had was some time ago (because I don't use Firefox for video playback.)
Not going to try all kinds of troubleshooting at the moment since I'm running critical processes and cannot restart my system.