Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Sent mail looses text formattings-help

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 2 views
  • Nzaghachi ikpeazụ nke Matt

rocky90
rocky90
more options

Hello , I am using Thunderbird since 1 month.

Since last 3-4 days I noticed that the outgoing or sent mail are not effected with the text formatting i have given during the compose of the mail.

I ahve tried with enabling options like HTML Send option but nothing worked. All the text formatting are converted to default text after sending which I have seen from the receiver's end. Please help.

Hello , I am using Thunderbird since 1 month. Since last 3-4 days I noticed that the outgoing or sent mail are not effected with the text formatting i have given during the compose of the mail. I ahve tried with enabling options like HTML Send option but nothing worked. All the text formatting are converted to default text after sending which I have seen from the receiver's end. Please help.

Asịsa ahọpụtara

text conversion can have multiple causes. I am not sure what you mean by " tried with enabling options like HTML Send option"

Tools menu > options > composition > general send options Make sure this is set to either HTML or text and HTML Make sure there is nothing in the plain text domains subtab or the HTML domains for that matter. Check the address book entry for the recipient does not have "prefers to receive messages formatted as" set to TEXT

If that does not work, restart from the help menu with add-ons disabled. V31 might trip up some add-ons as there are changes to the address book and image handling in it.

Gụọ azịza a na nghọta 👍 0

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Asịsa Ahọpụtara

text conversion can have multiple causes. I am not sure what you mean by " tried with enabling options like HTML Send option"

Tools menu > options > composition > general send options Make sure this is set to either HTML or text and HTML Make sure there is nothing in the plain text domains subtab or the HTML domains for that matter. Check the address book entry for the recipient does not have "prefers to receive messages formatted as" set to TEXT

If that does not work, restart from the help menu with add-ons disabled. V31 might trip up some add-ons as there are changes to the address book and image handling in it.