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Firefox crashes when closing.

  • 2 balas
  • 6 memiliki masalah ini
  • 6 kunjungan
  • Balasan terakhir oleh galvonico

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From latest crash report

  • Crash Reason: EXCEPTION_ACCESS_VIOLATION_EXEC

Started after latest two updates (15.0.1).

From latest crash report * Crash Reason: EXCEPTION_ACCESS_VIOLATION_EXEC Started after latest two updates (15.0.1).

Solusi terpilih

That is a problem with the Flash plugin.

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
  • downgrade to Flash 11.2 or 10.3
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Semua Balasan (2)

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Solusi Terpilih

That is a problem with the Flash plugin.

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
  • downgrade to Flash 11.2 or 10.3
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I am sorry for the late answering.

Thanks for helping me, cor-el. I have downgraded Flash and it seems everything is ok now. : ))