Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

the application has failed to start because its side by side configuration is incorrect

  • 3 balas
  • 28 memiliki masalah ini
  • 2 kunjungan
  • Balasan terakhir oleh keltonfamily12

rei9183
rei9183
more options

I downloaded the new firefox and when I try to open it I get this message the application has failed to start because its side by side configuration is incorrect

I downloaded the new firefox and when I try to open it I get this message the application has failed to start because its side by side configuration is incorrect

Solusi terpilih

Seems to be caused by a corrupted Visual C++ installation (multiple versions can be installed side-by-side).
You can try to use the sxstrace tool to see if you can find which files are missing or corrupted.

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solusi Terpilih

Seems to be caused by a corrupted Visual C++ installation (multiple versions can be installed side-by-side).
You can try to use the sxstrace tool to see if you can find which files are missing or corrupted.

AliceWyman
AliceWyman
  • Moderator
more options

(This question came up in a KB article discussion.)

I also found a related bug report (which includes an attachment of the error message) in case it helps:

Diperbarui oleh AliceWyman pada

keltonfamily12
keltonfamily12
more options

I have this same problem.After getting a virus,I started in safe mode and downloaded avg after doing a system restore.Everything works great again except firefox,which I love.I have tried downloading the visual c++ (or whatever) ,it did no good.I have windows 7 and my laptop is a sony vaio...if that makes a diffrence...if anyone can walk me through how to fix this step by step ,and in the simplest terms possible(there are quite a few forums on this subject if you google it,however if you do not know computers you don't have a chance of understanding them) I would greatly appreciate it...:)