Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I'm suspicious about a notice of an available Firefox upgrade. Is there any way to confirm that I downloaded a true copy?

  • 3 balas
  • 1 memiliki masalah ini
  • 2 kunjungan
  • Balasan terakhir oleh Tom Farrow

more options

The details are hazy because, after downloading a "latest Firefox update", my Windows XP Pro installation went crazy. I was unable to access the Internet; my system "hung" (became unresponsive to everything); and, after tripping poweroff or restart buttons, would not boot to any usable state but Safe Mode.

This happened

Every time Firefox opened

I upgraded (?) to the latest version of Firefox (3.64, I think)

User Agent

Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

The details are hazy because, after downloading a "latest Firefox update", my Windows XP Pro installation went crazy. I was unable to access the Internet; my system "hung" (became unresponsive to everything); and, after tripping poweroff or restart buttons, would not boot to any usable state but Safe Mode. == This happened == Every time Firefox opened == I upgraded (?) to the latest version of Firefox (3.64, I think) == == User Agent == Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Semua Balasan (3)

more options

Hi gator, Where did you see the update notice? -Taddle

more options

Taddle,

A window popped up. I think it was when I opened Firefox, though, with the passage of time, I can't accurately recall whether that was the case or if it popped up when I connected to the Internet. My only clear recollection is that, when I clicked on the "Upgrade" button, I remember thinking, "That Firefox image looks a bit fuzzy.

Since there's no downloaded upgrade file, there's no way to compare a checksum with the original file. Is there any other way to test whether the upgrade is genuine? I guess that's a question for the developers.

--Gator sends

more options

Have you received reports of Firefox 3.6.x not "playing well" with avast! 5.0 anti-virus? avast! 5.0 seems to cause other problems on my system.