Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

multiple open tabs won't close

  • 1 balas
  • 1 memiliki masalah ini
  • 3 kunjungan
  • Balasan terakhir oleh cor-el

more options

I use MacOS 10.15.7 and Firefox 82.0.3. For some reason since yesterday it opened 13 tabs while I was using only one. I quit Firefox and reopen and it opens with all 13 tabs back. I would shut down my Mac and restart, nothing helps. Firefox is opening all 13 tabs again and again. Please check the image. Any tip / advice how to stop it, thanks.

I use MacOS 10.15.7 and Firefox 82.0.3. For some reason since yesterday it opened 13 tabs while I was using only one. I quit Firefox and reopen and it opens with all 13 tabs back. I would shut down my Mac and restart, nothing helps. Firefox is opening all 13 tabs again and again. Please check the image. Any tip / advice how to stop it, thanks.
Lampiran tangkapan layar

Semua Balasan (1)

more options

You can check for problems with the sessionstore.jsonlz4 file in the Firefox profile folder that stores session data.

  • delete sessionstore.jsonlz4 and sessionstore.js

When sessionstore.jsonlz4 is deleted you lose pinned-tabs and open tabs and you will have to recreate them, so if necessary make a note or bookmark them. sessionstore.jsonlz4 is only present in the Firefox profile folder when Firefox is closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.