Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Incoming mail not allowing clickable hyperlinks

  • 6 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh paul

paul
paul
more options

Hi, my problem is that incoming mail from online client software is not showing hyperlinks as clickable. I have edited the templates in my online software to include my web address and a payl link, when the automated email comes through, neither is displayed as a clickable link. If i access the message on my phone, both links are clickable

Any ideas?

Hi, my problem is that incoming mail from online client software is not showing hyperlinks as clickable. I have edited the templates in my online software to include my web address and a payl link, when the automated email comes through, neither is displayed as a clickable link. If i access the message on my phone, both links are clickable Any ideas?

Solusi terpilih

Can you post the link part of the source (Ctrl+U) of the template here? Note also that some mail apps, especially on mobile devices, don't format links as clickable unless they are embedded in text, e.g. http://www.example.org is not clickable whereas this is.

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (6)

sfhowes
sfhowes
  • Top 25 Contributor
more options

This sometimes happens if the link in the html anchor is entered as www.example.org instead of http://www.example.org Are links from other senders clickable in TB?

paul
paul Pemilik pertanyaan
more options

Hi

I have edited the template so the web address starts http:// and still no joy

links from other senders are clickable

sfhowes
sfhowes
  • Top 25 Contributor
more options

Solusi Terpilih

Can you post the link part of the source (Ctrl+U) of the template here? Note also that some mail apps, especially on mobile devices, don't format links as clickable unless they are embedded in text, e.g. http://www.example.org is not clickable whereas this is.

paul
paul Pemilik pertanyaan
more options

hi

hope this is what you were after, it doesnt appear to have any of the text from the template contained in it.

As I mentioned, my email client on my android phone has no trouble displaying gthe links i have put into the template, just want to cover all bases

thanks

<meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"> <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no"> <title>Click</title> <link rel="stylesheet" href="/stylesheets/app.css"> <script src="//cdnjs.cloudflare.com/ajax/libs/mobile-detect/1.3.3/mobile-detect.min.js"></script> <script type="text/javascript"> window.mobileDetection = new MobileDetect(window.navigator.userAgent); </script> <script id="click-settings" type="text/javascript">window.clickSettings = { PAYMILL_PUBLIC_KEY: '8a8394c3400b37d60140163e4d0f0e49', AirBrakeKey: '50af13a9adc445c95586989ab0f461d2', AirBrakeUrl: '146.185.176.107', AirBrakeEnvironment: 'Dev', UseIntercom: false }; </script> <script src="/javascripts/vendor.js"></script> <script src="/javascripts/templates.js"></script> <script src="/javascripts/app.js"></script> <script src=""></script> <script type="text/javascript"> var PAYMILL_PUBLIC_KEY = window.clickSettings.PAYMILL_PUBLIC_KEY; </script> <script type="text/javascript" src="https://bridge.paymill.com/"></script> <style> #habla_topbar_div { background: #389DBF none repeat scroll 0 0 !important; } </style> <link href="https://fonts.googleapis.com/css?family=Architects+Daughter" rel="stylesheet">

<script data-cfasync="false" type="text/javascript"> /*<![CDATA[*/window.olark||(function(c){var f=window,d=document,l=f.location.protocol=="https:"?"https:":"http:",z=c.name,r="load";var nt=function(){ f[z]=function(){ (a.s=a.s||[]).push(arguments)};var a=f[z]._={ },q=c.methods.length;while(q--){(function(n){f[z][n]=function(){ f[z]("call",n,arguments)}})(c.methods[q])}a.l=c.loader;a.i=nt;a.p={ 0:+new Date};a.P=function(u){ a.p[u]=new Date-a.p[0]};function s(){ a.P(r);f[z](r)}f.addEventListener?f.addEventListener(r,s,false):f.attachEvent("on"+r,s);var ld=function(){function p(hd){ hd="head";return["<",hd,"></",hd,"><",i,' onl' + 'oad="var d=',g,";d.getElementsByTagName('head')[0].",j,"(d.",h,"('script')).",k,"='",l,"//",a.l,"'",'"',"></",i,">"].join("")}var i="body",m=d[i];if(!m){ return setTimeout(ld,100)}a.P(1);var j="appendChild",h="createElement",k="src",n=d[h]("div"),v=n[j](d[h](z)),b=d[h]("iframe"),g="document",e="domain",o;n.style.display="none";m.insertBefore(n,m.firstChild).id=z;b.frameBorder="0";b.id=z+"-loader";if(/MSIE[ ]+6/.test(navigator.userAgent)){ b.src="javascript:false"}b.allowTransparency="true";v[j](b);try{ b.contentWindow[g].open()}catch(w){ c[e]=d[e];o="javascript:var d="+g+".open();d.domain='"+d.domain+"';";b[k]=o+"void(0);"}try{ var t=b.contentWindow[g];t.write(p());t.close()}catch(x){ b[k]=o+'d.write("'+p().replace(/"/g,String.fromCharCode(92)+'"')+'");d.close();'}a.P(2)};ld()};nt()})({ loader: "static.olark.com/jsclient/loader0.js",name:"olark",methods:["configure","extend","declare","identify"]}); /* custom configuration goes here (www.olark.com/documenttaion) */ olark.identify('7779-884-10-5721');/*]]>*/ </script> <script type="text/javascript">olark.configure('system.group', '621442875b50b5281978d81dbf38cf30'); /*Routes to Click Support*/ </script> <script type="text/javascript">olark.configure('features.attention_grabber', false );</script> <script type="text/javascript"> if (window.clickSettings.AirBrakeEnvironment == 'Live') { var load = components('scriptloader'); load("//errbit.tm2app.com/javascripts/notifier.js", function() { Airbrake.setKey(window.clickSettings.AirBrakeKey); Airbrake.setHost(window.clickSettings.AirBrakeUrl); Airbrake.setEnvironment(window.clickSettings.AirBrakeEnvironment); Airbrake.setErrorDefaults({ url: 'https://app.click-hub.com/', action:'show' }) }); } require('initialize'); </script> <script src="https://cdnjs.cloudflare.com/ajax/libs/modernizr/2.8.3/modernizr.min.js"> </body> </p></script>
sfhowes
sfhowes
  • Top 25 Contributor
more options

The only links I see in the source rely on the recipient being able to activate Javascripts, which TB disables by default, as a security measure. This wouldn't be an issue if the mail were opened in webmail, or, as you've found, in a mobile mail app.

paul
paul Pemilik pertanyaan
more options

Hi

I managed to get around by using a well-hidden "insert link" command in the originating email template, many thanks for you efforts