Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

Learn More

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Hardware Video Decoding not working for Intel Quick Sync Video (QSV) on Windows 11

  • 3 válasz
  • 1 embernek van ilyen problémája
  • 1 megtekintés
  • Utolsó üzenet ettől: qwqdragon

qwqdragon
qwqdragon
more options

Hi, I've recently noticed that Firefox is not using Intel Graphics for hardware video decoding, here are the specifics:

- I tested this on two separate PC - one laptop with dual GPU (an Intel UHD 630 and NVIDIA GTX 1070) and one desktop with dGPU removed (leaving only an Intel UHD 630 by i7-9700K), on both PC I made sure to run Firefox on Intel GPU only. - According to information I gathered online, Intel UHD 630 should support H264 decoding and VP9 decoding without any problem. - I tested videos from Youtube (VP9, non-HDR video) and Twitch (avc/h264 video) - The exact same video, when played on Microsoft Edge (Chromium), uses Intel's hardware decoder without any problem. - On the dual GPU laptop, when being forced to run on NVIDIA's GPU, Firefox correctly uses the NVDEC decoder without any problem. - Both PC uses the latest Intel driver (30.0.101.1191)

I have attached copies from about:support page below.

In Firefox settings, under General -> Performance section, I have left "Use recommended settings" checkbox on.

Could someone help?

Hi, I've recently noticed that Firefox is not using Intel Graphics for hardware video decoding, here are the specifics: - I tested this on two separate PC - one laptop with dual GPU (an Intel UHD 630 and NVIDIA GTX 1070) and one desktop with dGPU removed (leaving only an Intel UHD 630 by i7-9700K), on both PC I made sure to run Firefox on Intel GPU only. - According to information I gathered online, Intel UHD 630 should support H264 decoding and VP9 decoding without any problem. - I tested videos from Youtube (VP9, non-HDR video) and Twitch (avc/h264 video) - The exact same video, when played on Microsoft Edge (Chromium), uses Intel's hardware decoder without any problem. - On the dual GPU laptop, when being forced to run on NVIDIA's GPU, Firefox correctly uses the NVDEC decoder without any problem. - Both PC uses the latest Intel driver (30.0.101.1191) I have attached copies from about:support page below. In Firefox settings, under General -> Performance section, I have left "Use recommended settings" checkbox on. Could someone help?

Kiválasztott megoldás

Hi TyDraniu, sorry I didn't see the reply.

But the problem seems to be fixed in Firefox 100. All hardware decoding works correctly now.

Thanks!

Válasz olvasása eredeti szövegkörnyezetben 👍 0

Összes válasz (3)

qwqdragon
qwqdragon Kérdés tulajdonosa
more options

Sorry, somehow the diagnostic data is not showing, here is the copy: https://drive.google.com/file/d/13EkP7Dl9J-ZpXEZd3kOSnNNF_xCKGHWi/view?usp=sharing

Módosította: qwqdragon,

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Hi, can you create an issue on the https://bugzilla.mozilla.org/enter_bug.cgi ?

Please go back with a bug URL. Thanks.

qwqdragon
qwqdragon Kérdés tulajdonosa
more options

Kiválasztott megoldás

Hi TyDraniu, sorry I didn't see the reply.

But the problem seems to be fixed in Firefox 100. All hardware decoding works correctly now.

Thanks!