Thunderbird Support Forum

Short background: Critically low on disc space. Windows pointed out a potentially extraneous 8.5gb NS3TMP Thunderbird file. Extensive Googling convinced me it would be safe to delete this file. To be safe (HA!) I first copied it to an external drive just in case things went south. They did.

After the copy, I went back and deleted the NS3TMP file. However, much to my horror, instead of deleting 8.5gb as expected, 30.5gb got deleted. After that, Thunderbird would not start claiming my profile was missing.

I copied the 8.5gb backup file back to its original place. No joy. Same message from Thunderbird.

At this point, I recreated my profile pointing Thunderbird to my Outlook email account.

I could now sign into Thunderbird and T'bird started populating the inbox and sent folders, but only partially. Worse (MUCH worse) my critical Thunderbird local folders were nowhere to be found. I attempted several folder recovery procedures to no avail.

I confess, I do not know how Thunderbird works its magic behind the scenes. Were my local folders part of the surprise 30gb file deletion and thus gone for good? Would the original emails that had been dragged into the various folders still be sitting on Outlook's servers?

As I said, totally self-inflicted but hopeful there's a road to recovery.

Any assistance or consoling words would be much appreciated.

Hello,

I downloaded Google Takeout file, I was able to see it in my computer. But when I tried to import the mbox file into Thunderbird, it's not showing.

Please help.

I'm trying to read some old emails in an account from around 20 years ago that I have kept in Thunderbird the entire time. I stopped using the account, but kept it configured as it always had been with the old email saved in it. The emails are in several folders in Thunderbird, and I can see them listed when I select a folder, but the content of most of them is now invisible. For many years I upgraded Thunderbird and they remained visible, and I naively assumed that would always be the case. I think the visibility problem happened after a Thunderbird upgrade sometime within the last few years. Strangely, a few emails are readable. I think they're the last ones I viewed before I became unable to see additional ones I select to view. I believe all the data is still there, but I don't know how to read it. In the file system, here's what my Thunderbird profile Mail directory looks like:

/Users/myMacUser/Library/Thunderbird/Profiles/my-random.default/Mail account.server.name - TB Email Folder 1.sbd (empty directory) - TB Email Folder 1 (no file extension, apparently the file containing the email data. File sizes suggest they contain data) - TB Email Folder 1.msf (the index file, apparently readable) etc.

I'm using Thunderbird 115.12.2 on MacOS Sonoma 14.5. I tried several types of exports with the ImportExportTools NG extension, but it just exported zero byte or blank files for the invisible emails.

How do I read these folder data files?

My son has a Hotmail account that he accesses (of course) in Thunderbird. Yesterday he received an email from Microsoft that seems to suggest that he will not be able to use Thunderbird to access this account after 9/16/24. Is this true?

Dear

Subject to the following mail addresses: gunter.peeters@scarlet.be

We keep getting the following message when sending emails. An error occurred while sending email. The mail server replied: ip 213.49.30.104 blocked for relaying spam http://www.scarlet.be/pm/?e=f53&s=r&p=213.49.30.104. Please check if your email address is set correctly in your account settings and try again.

We are able to receive emails.

Is it possible to check this out?

Thanks in advance!

Kind regards Gunter Peeters

Translated with DeepL.com (free version)

I am running a Mac Mini M1, on the latest OS, after upgrading my TB I have just had 2 force quit because of TB. As you will see it is using over 40 GB of memory, normally between 500 - 600 MB

Outlook says that it will no longer let third party mail apps like Thunderbird to access Outlook email as of September 16, 2024? What do you recommend?

"Action Needed – You may lose access to some of your third-party mail and calendar apps

Update your sign-in technology before September 16th, 2024 to maintain email access.

The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.

What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.

Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.

How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods.

Privacy Statement

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Hi,

I used to compose my mails in the Montserrat font because my website is also in that font. Now I notice that the font is no longer available in Thunderbird.

Is there any possibility to import a font in Thunderbird?

Kind regards,

Olivier

When I receive junk email, Thunderbird shows mail received (for example 10 emails) there are ...again for example 3 in my inbox and the other 7 are nowhere to be found. Not in junk and not in trash. I am concerned that there might be some emails that are not junk that I am not able to get. I would like to be able to review the junk folder prior to deletion. What setting options do I need to change to make this happen? I am using pop email... Thanks!!

Heya:)

I am a webdesigner and I'm currently designing a website for a client that uses Thunderbird for his mails.

Previously, Domain, website, and email had been hosted with the former agency.

Now we are gonna split this up into 3 different providers:

Webhosting: Squarespace Domain hosting: Cyon.ch E-Mail hosting: Would be great to keep using Thunderbird :)

How can I ensure that my client can still use Thunderbird? Do I just need to change some DNS-records? Otherwise I will have to switch to gmail :(

Could I recover my message on thunderbird when I ever Setting : 1. Local Folder 2. Disk Space 3. Delete Message for 14 Days

I choose wrong setting, and my all of my message last 1 years have been gone Could i get my messages back? and where I can found the back up?

recently I learned how to point all accounts "archive" and "junk" and "Sent" to "local folders". But, Thunderbird continues to isolate archived messages into a separate subfolder within each of my several email account(s) - I work with a unified inbox and prefer unified "Junk" and unified "Archive" and unified "Sent"... How do I do teach Thunderbird to start using the intended folder structure ?

"Sending of password for user joebernard@verizon.net did not succeed. Mail server pop.verizon.net responded: [SYS/TEMP] Server error - Please try again later"

^^This message comes up every time I try to send an email. It can be received outside of Thunderbird and to other addresses.

Right now I'm using 3 different email accounts on Thunderbird. All 3 of them are Office365 accounts. For some reason, 1 of the 3 accounts is prompted at least once a day, sometimes twice a day, to enter my password on the Office365 website popup that is used with the OAuth2 authentication process. It's very irritating, all 3 accounts are Microsoft Office business accounts. What would be the reason why it needs to authenticate daily? Is there no password manager to do this automatically once it's been entered once? Can I pick a different authentication method? What is the correct change to make so I don't have to keep typing in my password every day?