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I can't set up Thunderbird to cope with 'modern authentication' on my Hotmail account, using a local Windows account on Windows 10

  • 3 wotmołwy
  • 1 ma tutón problem
  • Poslednja wotmołwa wot Matt

d_drysdale
d_drysdale
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I use Thunderbird 115.12.2 (64-bit) with Hotmail, using a local account on Windows 10. Microsoft is introducing 'modern authentication' on Hotmail, and I want to be ready for this, but I cannot follow the guidance at https://support.microsoft.com/en-gb/office/modern-authentication-methods-now-needed-to-continue-syncing-outlook-email-in-non-microsoft-email-apps-c5d65390-9676-4763-b41f-d7986499a90d

If I try to alter my existing Thunderbird Account Settings for my Hotmail account, the authentication method for Outgoing Server (SMTP) is shown as Normal Password but there is no option to change it to OAuth2. If I delete and recreate my Hotmail account in Thunderbird, I get an error message from Microsoft saying that I cannot log in because my browser is not set to allow cookies -- even though I believe I have set both Thunderbird and Firefox (my default browser) to allow cookies.

I use Thunderbird 115.12.2 (64-bit) with Hotmail, using a local account on Windows 10. Microsoft is introducing 'modern authentication' on Hotmail, and I want to be ready for this, but I cannot follow the guidance at https://support.microsoft.com/en-gb/office/modern-authentication-methods-now-needed-to-continue-syncing-outlook-email-in-non-microsoft-email-apps-c5d65390-9676-4763-b41f-d7986499a90d If I try to alter my existing Thunderbird Account Settings for my Hotmail account, the authentication method for Outgoing Server (SMTP) is shown as Normal Password but there is no option to change it to OAuth2. If I delete and recreate my Hotmail account in Thunderbird, I get an error message from Microsoft saying that I cannot log in because my browser is not set to allow cookies -- even though I believe I have set both Thunderbird and Firefox (my default browser) to allow cookies.

Wšě wotmołwy (3)

david
david
  • Top 10 Contributor
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have you tried setting SMTP server to smtp.office365.com ?

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d_drysdale
d_drysdale Prašer
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Thank you David. I've tried what you suggest and it doesn't solve my problem. I can't get Thunderbird and Hotmail to work with the new authentication requirements, and each time I try (and fail) I lose the ability to access Hotmail until I've put back my Windows 10 installation to an earlier Restore point. I wonder whether anyone else has encountered such difficulties?

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Matt
Matt
  • Moderator
  • Top 10 Contributor
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Lots of folk have issues.

Cause one can be often down to the antivirus in use.

Cause two is often the fact that cookies in Thunderbird have been disabled.

But primarily I am guessing you are changing the server name. This does not enable any oauth list entry that may be available for that server. You have to close Thunderbird and reopen it. Then the entry will be in the list for you to select.

I tried filing a bug, it was promptly dumped into the black hole of this one. https://bugzilla.mozilla.org/show_bug.cgi?id=1800271 Form is apparently more important than function was my takeaway.

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