Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Learn More

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Master password change to primary password

  • 2 wotmołwje
  • 0 ma tutón problem
  • 4 napohlady
  • Poslednja wotmołwa wot Terry

Nicolle LouAllen
Nicolle LouAllen
more options

When master password was changed to primary password, I was logged out of my browser and now my master password doesn't work. I'm locked out. Help!

When master password was changed to primary password, I was logged out of my browser and now my master password doesn't work. I'm locked out. Help!

Wšě wotmołwy (2)

Dropa
Dropa
more options

Unfortunately when this happens no users on here can help since you lost the password. And what also what is Master password here?

Terry
Terry
more options

Unfortunately, you will have to reset your password which will mean losing saved logins. I suggest that you backup your profile. The files you particularly want are logins.json, logins-backup.json and key4.db.

https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-forgotten-it https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile