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Why has my SMTP login that I have been using in Tbird for months quit working?
I have 3 pop accounts and 2 google accounts in Thunderbird that I have been using for months. All of a sudden, one of the pop accounts won't login when getting messages, even though I have changed nothing. I just updated my TB to the latest version, which made no difference. I get an error message like: SMTP Login failed, and then it gives me the option of using a new password. I put in the one that I know is correct, and I get the same error message again. In Thunderbird I went to Tools, Options, Security,Etc to check the saved passwords. They are all listed correctly. Does anybody know what the problem might be? Thanks,
Wšě wotmołwy (2)
SMTP is for sending, but you say you're trying to connect to a POP server to fetch your incoming messages.
Please post your settings. Help|Troubleshooting Information. Clear "include account names", click "Copy text to clipboard", paste into your reply.
Hi Zenos, I guess I used the wrong terminology in my question. Thanks for the response. In the info below, Account 3 is the problem account. All the other accounts send and receive messages just fine as always. I appreciate any help you can offer.
Application Basics
Name: Thunderbird Version: 38.3.0 User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.3.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20150928051427 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (pop3) mail.comcast.net:995, SSL, passwordCleartext OUTGOING: smtp.comcast.net:465, SSL, passwordCleartext, true
account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3: INCOMING: account3, , (pop3) mail.comcast.net:995, SSL, passwordCleartext OUTGOING: smtp.comcast.net:465, SSL, passwordCleartext, true
account4: INCOMING: account4, , (imap) imap.googlemail.com:993, SSL, passwordCleartext OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account5: INCOMING: account5, , (pop3) mail.comcast.net:995, SSL, passwordCleartext OUTGOING: smtp.comcast.net:465, SSL, passwordCleartext, true
account6: INCOMING: account6, , (imap) imap.googlemail.com:993, SSL, passwordCleartext OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
Crash Reports
Extensions Duplicate Contact Manager, 0.9.2, true, {b4447f60-db9c-11da-a94d-0800200c9a66} Lightning, 4.0.3, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} Lightning Calendar Tabs, 1.4, true, lightningcalendartabs@jlx.84 Manually sort folders, 1.1, true, tbsortfolders@xulforum.org
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 378880 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 38.3.0 font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.direct3d.last_used_feature_level_idx: 0 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 36084d18-c6d7-41ba-8eea-638e1305945 network.cookie.cookieBehavior: 3 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1445894002 places.history.enabled: false places.history.expiration.transient_current_max_pages: 104858 plugin.importedState: true security.default_personal_cert: Select Automatically
Graphics
Adapter Description: Intel(R) HD Graphics Family Vendor ID: 0x8086 Device ID: 0x0a16 Adapter RAM: Unknown Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Driver Version: 10.18.10.3308 Driver Date: 9-16-2013 Direct2D Enabled: false DirectWrite Enabled: false (6.3.9600.17999) ClearType Parameters: ClearType parameters not found WebGL Renderer: false GPU Accelerated Windows: 0
AzureCanvasBackend: skia AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 1 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.8 4.10.8
NSS 3.19.2 Basic ECC 3.19.2 Basic ECC
NSS Util 3.19.2 3.19.2
NSS SSL 3.19.2 Basic ECC 3.19.2 Basic ECC
NSS S/MIME 3.19.2 Basic ECC 3.19.2 Basic ECC