Thunderbird Community Forum

Strangely, I can't figure out how to add to someone else's post if it doesn't already have replies so I'm having to start my own thread. Anyway...

Thunderbird on my system is 32-bit on 32-bit Windows and a day or two ago it updated itself to version 115.10.1. Since then it's been slow at sending emails, receiving emails, applying filters and pretty much everything else. Is this being worked on? I saw a couple of similar reports from other people here but like I said, I can't add a reply to them.

And if it's not known about or being worked on, is there some way I can roll back an update?

and I immediately began scrambling to get it back. I found this somewhere: "Don't Delete Files" is the preferred option because it saves the old profile's folder and allows you to recover the files to a new profile. So that gave me hope because that's what I had clicked (unfortunately, it was right before I saw the cancel button over on the right). That's what I get for being in a hurry I guess.

Anyhow, after 4 days of reading support forums and tons of trial and error, I'm no closer to restoring that profile than when I first started (although I've learned a lot about what does NOT work).

Btw, both my profiles have always been set up as POP3 at Gmail, although if I ever get this current problem sorted out I'll be shopping for a different POP3 provider. But that's another story.

I know how to create a new profile with Profile Manager. And I found the Profiles folders under both Thunderbird folder as well as ThunderbirdOLD folder. Have I been on the right track so far?

In the Thunderbird/Profiles folder, I don't see a folder with the deleted profile name (except the new ones (duds) I've since created ). On the other hand, I don't see the name of the profile that I did NOT delete either, but somehow it seems to be working just fine. Maybe it's the ".default" folder or ".default-release" folder? I've only ever had two profiles and I may have created the non-deleted profile first, so did that one end up being named .default? -shrug- I have no clue.

Anyhow, in the ThunderbirdOLD/Profiles folder, I also see ".default" as well as ".default-release" folders too. But in addition, I'm seeing a ".deletedprofile" named folder. So that's where I originally thought my several dozen email folders with several thousand emails and Address Book etc are hiding. But I've copied all the above mentioned folders into the several new Profiles I've created, on a trial and error basis but so far..... no luck. All I get when I open one is the new set up screen to set up a new pop3 account.... which I can do, but that's just starting from scratch without any of my saved data. I'm running out of ideas.

Where am I going wrong?

Dear Representative, Every morning about 3 emails on my MacBookPro Thunderbird app have the right subject heading, but are populated with machine language from Oxford Academic like that below. I can read the real email on my phone or through Google, but not Thunderbird on my computer. What can I do to solve this problem? Thanks.

/oup.silverchair-cdn.com/data/Multimedia/EmailLogos/Oxford-Academic-logo-em= ail-header.jpg" style=3D"display: block; border: none;" width=3D"120" heigh= t=3D"30" />

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Receiving a 'bounced' notice in my inbox that tells me to advise sender to reduce the size of their message. It does not tell me who the sender is. How can I figure this out?

I am so frustrated! I have to unexpectedly go away so I got my old laptop out so I could still deal with emails. When I opened thunderbird it said the profile was missing. I tried exporting the one from my desktop pc but it is over 1 GB and my USB stick is not big enough to take it. Being desperate I thought I would just delete thunderbird on my laptop and pay to dowload a new copy. I assumed it would just be like downloading the software for the first time and I would have to set all the servers etc up again and I have a copy of all my email contacts. However after installing it I still get that the profile is missing. Aany help appreciated

_009_2481E451602B4933A75C4670FB5C809Csarasotanationalgolfcom_ Content-Type: image/jpeg; name="image004.jpg" Content-Description: image004.jpg Content-Disposition: inline; filename="image004.jpg"; size=108752; creation-date="Sun, 08 Jan 2023 17:39:23 GMT"; modification-date="Sun, 08 Jan 2023 17:39:23 GMT" Content-ID: <image004.jpg@01D9235E.3C2FBDC0> Content-Transfer-Encoding: base64

/9j/4AAQSkZJRgABAQAASABIAAD/4QBYRXhpZgAATU0AKgAAAAgAAgESAAMAAAABAAEAAIdpAAQA AAABAAAAJgAAAAAAA6ABAAMAAAABAAEAAKACAAQAAAABAAACgKADAAQAAAABAAABdwAAAAD/wAAR

this is an example as to what is coming in an email...Rich Levitch

Hi, I am using windows 10 pro and i use thunderbird for my emails. Can you please tell me how i can easily backup to a usb and how i can check if its done correctly? Thank you

Can someone please give me some troubleshooting tips on the Thunderbird email client on Windows 10?

I am running version: 128.1.0esr (64-bit) on Windows 10, and it started a very annoying hang / non-responsive behavior recently, and updates do not fix the symptom.

Since update to ver 128.1.0esr the "new subfolder" feature does not work (does not show window to name new folder). I have many subfolders and I rely on them heavily. I tried restarting Thunderbird, then Windows. I ran in debug mode with no success. I downloaded and installed 128.2.0esr again. No change.

Is it possible to go back to the earlier version? Which is? Thanks, Frederick

Although I have my email trash folder set up to keep trash emails until I decide to manually remove them, many or most of them disappear as soon as I click on the trash folder. How do I fix that so trash emails aren't automatically deleted?

Hello,

I've been using Thunderbird for quite a long time now. I manage two private mail accounts, one at t-online and one at GMX, with Thunderbird. Suddenly, since yesterday I cannot longer get access to my GMX account. When opening Thunderbird, I first get a popup requesting to enter my password for the GMX account (normally I needn't do that). When I enter the (correct!!) password, it is not accepted, and I get an error notification (see attached screenshot). "Try again" also does not help.

The t-online account I can operate in Thunderbird as usual.

What can I do to again get access to my GMX account via Thunderbird?

Thx and best regards Rainer

Hi, My wife and I have both been having trouble getting emails from Fasthosts. Have to click "get mail" many times, and eventually they download. No problem with Mailwasher or on Androids. Win 10. TB both 128.1.0esr

On 31 July, a day before the Thunderbird update from V115 to V128, the emails in my inbox no longer had reply or forward options and were addressed as coming from me as well as to me.

A yellow message at the bottom of each email read: "A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity Marcus Relton <my email address>"

My email provider thinks Thunderbird mistakenly believes these emails to be drafts. I have added on FolderFlags, which now has a V128 version since I first experienced this problem last week.

I am supposed to be able to right-click the inbox, go down the drop-down menu to properties then see another dialogue box but this isn't appearing.

I can only reply to or forward emails by right-clicking in the message in the inbox and I can't click on links in the email. I have to open the link then cut and paste them.

Mail.coop, here in the UK is trying to find a solution, having hoped FolderFlags would work, but if anyone has any suggestions, please share.

I saw someone had a similar problem with their drafts folder in April but the suggested fix didn't solve it.

Thanks,

Marcus

I'm having trouble logging into my Gmail account using Firefox. After entering my username and password, the login process either freezes or displays a 'Something went wrong' error message. I've tried clearing the browser cache and cookies, disabling extensions, and even updating Firefox to the latest version, but the issue still occurs. What could be causing this problem, and what steps can I take to successfully log in to Gmail through Firefox?"

Deleting msf files does not solve the problem. Turning off windows firewall (a bad idea) does not solve the problem. I don't want to swich to a new mail program after years of using Thunderbird. Can anyone help?

Hi. When I view the Activity Manager, I see many log entries similar to the following except with different folders: "The current operation on 'Kailah' did not succeed. The mail server for account xxx@gmail.com responded: [NONEXISTENT] Invalid folder: Financial/Venmo/Kailah (Failure)." The folder in question existed a long time ago and has since been deleted. Same for all the other similar messages. The folder(s) was / were originally created in Thunderbird and then deleted after many months. If I create the invalid folder in Gmail, the message no longer logged. I reboot the computer daily and every day these messages appear. I am assuming something is out of sync and Thunderbird believes these folders exist. What can I do to remove these issues. Server type is IMAP Mail Server. Using Thunderbird 115.14.0 (64-bit)

Thunderbird 128.1.0esr takes more than six seconds to open an email or to delete an mail. Thunderbird is totally unresponsive and frozen during this delay time. This is very bad. I have taken all steps to ensure that my installation is not the reason. The previous version of Thunderbird was even worse. This still remains unusable. As the final measure, I even tried 'view message body as plan text' but this did not cut the time either. If the email is opened the first time, this delay occurs. If the same email is re-displayed again later, the delay does not occur. The delay always occurs when deleting an email. Opening the Mozilla email address certification mail from you guys to create a Mozilla account took more than 10 seconds to open and display. I am running Windows 11 in a VERY fast machine. I hope there is a solution; if not I have to find another email software. The delay also happens if Thunderbird is started in the debugging mode (shift-click).