Thunderbird Support Forum

I just downloaded and installed Thunderbird.... I fire it up and the "three lines" button I need to click to add my email account details does nothing. So the software is not doing much at the moment. I don't know what to do. I uninstalled. Restarted...and reinstalled...but this did not work. What am I doing wrong here?

Duncan

I'm trying to change my signature on an account I've had for sometime. It lets me make the changes I want and when I try sending a message it works fine. However when I close Thunderbird down and re open it, the signature has reverted to the previous version. I can't see any option to save the changes to the account settings so they'll still be there next time.

I've tried it 2 ways - firstly editing the HTML signature text, and secondly attaching instead a signature file. In both cases it works fine until I close and re-open.

Yahoo Mail was down for HOURS last night. When it comes back up overnight, I can login to my secondary emails (Yahoo.com) but the correct password for rshearin@verizon.net responds "server error"

Yahoo washes their hands of it because it's a "third party app."

On powering up my PC this morning, opened Thunderbird and everything was gone - email settings to my various accounts, settings, calendar, addresses etc nothing is left at all

All I have is a basic screen : "To set up your existing email address" etc

I have been using Thunderbird a long time and I have emails going back about twenty years. This means that the built in import/export feature is hopeless. So I copied the entire Thunderbird folder to the new computer. I was able to transfer thousands of emails, but when I looked more closely I saw that my new Thunderbird only went back about 2 years. I would be very grateful if someone could tell a way to make it include the missing older emails.

We don't know our password. We are not receiving emails. We have searched our password and it has confirmed it as the same we have written down. However, this does not work. Where do we go from here?

why is there no back button on thunderbird? I clicked on a message (have to click twice on it now in the lousy upgrade I was forced to use), and now I can't go back to the inbox. What's up????

Thunderbird is blocking some outgoing mail. If I start with a file, right click, send to mail recipient; the message is blocked as spam with this diagnostic: Sending of the message failed. An error occurred while sending mail. The mail server responded: Spam detected by content scanner. Message rejected (ID 6661B68A00783926). Please check the message and try again.

But, if I start with Thunderbird Write and attach the same file, there are no problems and the message is sent.

Like all of us, I get bombarded with spam emails. So I set up filters to separate the "definitely spam" from "possibly spam". I've been doing this for many years now. But recently, maybe for the past few months, I'm finding that these blacklist filters aren't working anymore. The filtering failure seems to be getting worse as time goes on. And, yes, I do a match on "any", but that still doesn't work. As I said above, my filtering rules used to work just fine, but possibly a new Thunderbird update several months ago broke filtering?

Also, is there a way for filtering on the message content URL? I find that sometimes that's the only way to distinguish spam.

Not sure of the best way to ask this. I am using TB 102.13 on a win 7 pro desktop machine.

Cox recently ported my email acount to Yahoo. There are about 100K emails in my cox inbox that were ported to yahoo. After modifying the server settings in TB so that I can use TB with the Yahoo server (I use POP settings), TB now sees all of the 100K emails as new, and each time I click the "get messages" button it starts downloading all of the 100K emails. I closed out of TB to stop the download.

I am told that in order for TB to only download actual new emails from the Yahoo server, I must let this process run. However, my official TB inbox uses about 30 filters to place incoming emails into the correct folders as they are downloaded.

All I want is to download the emails currently on the Yahoo server into a new created "dummy" inbox folder so that after the massive download, I can delete the folder and get back to being able to use TB appropriately. Can someone provide a 'how to" for doing this? TIA

I recently got a new PC with WINDOWS 10 and loaded Thunderbird to pick up my email. However, now the mail client keeps making new profile folders, which I keep trying to delete. I am up to 6 now. THey are all in my deleted section of my Local Folders. How do I remove them for good. I thought all deleted items were supposed to disappear once you close the program, no? I never had to even deal with Profile Folders on my older PC. Thank oyu for your assistance.

I seem to have lost the search bar that allowed me to find certain emails in specific folders. I am now left with the one that searches all my email folders. Why? How do I get it back?

To the Mozilla Community:

I have a Posteo account and set it up successfully in Thunderbird. Emails and Calendar are both working without any issues.

However, Posteo contacts are not syncing. I used the TbSync / Provider for CalDAV and CardDAV without success. And using the Add CardDAV Address Book in Thunderbird is not working either.

Posteo Support confirmed my settings are correct. (Enter https://posteo.de:8843/addressbooks/johnexample/default in the URL field and replace johnexample with the local part of your email address. )

Any assistance that can be provided to troubleshoot and resolve this issue is appreciated.

Thank you.

--Shaun

I am trying to setup an Outlook account on Thunderbird and I get an error: "Unable to log in at server. Probably wrong configuration, username or password." I have an existing Outlook account which I am able to use on the Outlook app on Windows, the Android app and the web version on outlook.live.com I wish to have an e-mail client on my Linux Mint machine from which I can access my Outlook e-mails. To do so, I went to the 'Account Setup' page on Thunderbird and used these to set up my account: Your Full Name: <My Name> Email address: <email-id>@outlook.com Password: <My Microsoft password which I use to sign in to Outlook> Under Manual configuration: INCOMING SERVER Protocol: IMAP Hostname: outlook.office365.com Port: 993 Connection Security: SSL/TLS Authentication method: OAuth2 Username: <email-id>@outlook.com OUTGOING SERVER Hostname: smtp.office365.com Port: 587 Connection security: STARTTLS Authentication method: OAuth2 Username: <email-id>@outlook.com

I am sure that the password I am using is indeed the correct password. I still get an error as shown in the screenshot on the Account Setup tab. How do I resolve this issue? Thanks a lot!

I used the same password I have been using for a long time with my Verizon account and now I get this message: Sending of password for user k.machv@verizon.net did not succeed. Mail server pop.verizon.net responded: [SYS/TEMP] Server error - Please try again later. I can open and download my email messages via AOL but it will not recognize my password to allow me to download my messages to Thunderbird.

Hi, first I've been using Thunderbird for decades and couldn't do without it -- keep up the good work! I have a keyboard shortcut bug and an icon action bug to report, as well as a text formatting suggestion. As background, I'm running TBird 115.12.1 (64-bit) on Windows 10 and have three different IMAP email accounts and a collection of local message folders that I access.

• Keyboard Shortcut Bug: I use the the filter box activated by <Ctl+Shft+K>. Everything works fine when I freshly launch TBird, but after some variable length of time after switching between various apps and activities, when I return to TBird I find that <Ctl+Shft+K> does not switch focus to the filter box. In this state, typing a search string gets lost. I can manually select the filter box and enter a search string, but the keyboard accelerator is not functional. It does not repair itself until I relaunch TBird. I have tried unsuccessfully to isolate events outside of TBird that bring this on.

• Icon Action Bug: I also use the inbox selector icon and a similar problem happens after extended external session activities, but not necessarily coincident with the filter box problem. The inbox selector icon stops functioning to display the new input mailbox folder being selected -- it keeps the previously selected folder in the mailbox window. To switch to another folder, I have to manually open the folder sidebar menu and select the folder I want to display. Again, I have not been able to pin down what causes this to happen. It resets to normal function when I reload TBird.

• Text Formatting: Before the upgrade to SuperNova, when composing/editing a message, I could select disjoint strings (using <ctl>select) and have text formatting options (like text style) apply to each of the selected substrings in parallel. Now with SuperNova, when I select disjoint strings, the text formatting option applies only to the first selected substring. This makes complex text formatting very tedious because I have to sequentially select the substrings and apply the formatting commands. Please restore the previous ability of reformat multiple selected disjoint strings.

Thanks again for your outstanding work on improving TBird!

Regards, Tom Rindfleisch <tcr@stanford.edu>

When I migrated Thunderbird from a Windows environment to my new Apple Mac it did not migrate my local folders. Can someone explain the process?

I have the mozmsgs and sbd folders on my new Mac and have manually put them in the "local folders" directory but they are not recognised.

Regards Joe