Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Learn More

Thunderbird Automatically Updated to 115, Losing All Logins and Messages

  • 1 odgovor
  • 0 ima ovaj problem
  • 17 prikaza
  • Posljednji odgovor od Wayne Mery

more options

Thunderbird updated on its own without notice to version 115. When I tried to open Thunderbird, I received login errors for each account and all my messages were missing. I tried uninstalling it and reinstalling version 102 and now it says that my profile is incompatible. My POP account and local messages are all gone. I don't want version 115. It is clearly incompatible with my computer and accounts.

Thunderbird updated on its own without notice to version 115. When I tried to open Thunderbird, I received login errors for each account and all my messages were missing. I tried uninstalling it and reinstalling version 102 and now it says that my profile is incompatible. My POP account and local messages are all gone. I don't want version 115. It is clearly incompatible with my computer and accounts.

Svi odgovori (1)

more options

Your path forward is with 115. I hope with three questions we can sort this out.

1. Do you have both pop and imap? Or only pop? 2. For the pop accounts in Account Settings > Server Settings > Advanced do you see the radio button in NOT as set in this screen shot, but rather on the second radio button "Inbox for a different account" 3. Is the folder pane headings just above the top Inbox, does it show Unified Folders or All Folders? (you will see either those exact words or nothing) - feel free to share a screen shot.