Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Learn More

When I try to download a .docx file or a .zip file Firefox pops up a blank new window for a second, and then does nothing. It downloads PDF files correctly.

  • 3 odgovora
  • 1 ima ovaj problem
  • 1 prikaz
  • Posljednji odgovor od FredMcD

more options

I've tried refreshing and reinstalling Firefox, and deleting the handlers.json in Troubleshooting Information as instructed in the troubleshooting guide on this website. All the add-ons I have installed are turned off.

I've tried refreshing and reinstalling Firefox, and deleting the handlers.json in Troubleshooting Information as instructed in the troubleshooting guide on this website. All the add-ons I have installed are turned off.

Izabrano rješenje

Turns out I had it set to "open links in new window" so it was getting confused, it started working properly once I changed it to "open links in new tab."

Pročitaj ovaj odgovor u kontekstu 👍 0

Svi odgovori (3)

more options

Are you using the 'Right-click and select Save As' option?

more options

Odabrano rješenje

Turns out I had it set to "open links in new window" so it was getting confused, it started working properly once I changed it to "open links in new tab."

more options

That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.