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I keep getting unwanted Pop Up emails when I click on a new website

  • 3 odgovora
  • 2 imaju ovaj problem
  • 6 prikaza
  • Posljednji odgovor od philipp

ccstrand
ccstrand
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I have been getting Pop Up Emails from a site that says it's conducting surveys or offering discounts to click on and proceed to another site. It usually says it's conducting the survey for a known company like Quest, or often uses the name of the company site I'm trying to go to. I have tried restricting cookies, pop up's , etc. but can't seem to get rid of this annoying site. I even had it come up 3 times while trying to navigate the Firefox site. Ex.address .... http://spinandwin.com-eso.pw/us/initial_p.php?t=rp

How do I stop or block this site? Thanks, CCS

I have been getting Pop Up Emails from a site that says it's conducting surveys or offering discounts to click on and proceed to another site. It usually says it's conducting the survey for a known company like Quest, or often uses the name of the company site I'm trying to go to. I have tried restricting cookies, pop up's , etc. but can't seem to get rid of this annoying site. I even had it come up 3 times while trying to navigate the Firefox site. Ex.address .... http://spinandwin.com-eso.pw/us/initial_p.php?t=rp How do I stop or block this site? Thanks, CCS

Izabrano rješenje

hello, this sounds like a problem possibly caused by adware on your device.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. run a full scan of your system with different security tools like malwarebytes for mac which is specialised in removing adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

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philipp
philipp
  • Moderator
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Odabrano rješenje

hello, this sounds like a problem possibly caused by adware on your device.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. run a full scan of your system with different security tools like malwarebytes for mac which is specialised in removing adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

ccstrand
ccstrand Vlasnik pitanja
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Thanks for your help, but after weeks of trying, I finally was able to find the ad companies web address. I went in and unsubscribed. Hopefully this will fix the problem.

philipp
philipp
  • Moderator
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you appear to have malicious addons present - please follow my steps for your own security anyway...