![Thunderbird logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2024-02-12-07-36-53-599028_1.png)
Thunderbird crashes ~every 2 minutes ever since I clicked "cancel" while "Checking Add-on Compatibility." And it crashes if I try to open Tools>Add-ons.
I'm almost certain that the problem is with the Add-ons, but I have absolutely no way to access them. Even if I open the program in safe mode, it crashes instantly when I try to open the add-ons menu. Here's the crash report:
"AdapterDeviceID: 0x fea AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.3.0 BuildID: 20141127140543 CrashTime: 1421860780 EMCheckCompatibility: true Email: EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1419803366 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x feaGL Layers! GL Context? GL Context+ GL Layers+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SecondsSinceLastCrash: 741 StartupTime: 1421860655 Theme: classic/1.0 Throttleable: 1 Vendor: Version: 31.3.0 useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed."
Svi odgovori (2)
what happens if you hold shift while starting?
Shift doesn't change anything. Still crashes. Still doesn't let me access the Add-ons menu.