Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does Firefox freeze my computer when I click on an email address or link to a page that asks for contact information?

  • 1 प्रत्युत्तर दें
  • 26
  • 1 view
  • के द्वारा अंतिम प्रतियुतर BlueToast

gcwaters
gcwaters
more options

when i click on an email link, my computer freezes and firefox will open new tabs until i force quit the application. i downloaded the latest version of firefox for a mac, but it did not help. how do i correct this problem?

when i click on an email link, my computer freezes and firefox will open new tabs until i force quit the application. i downloaded the latest version of firefox for a mac, but it did not help. how do i correct this problem?

All Replies (1)

BlueToast
BlueToast
more options

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.14) Gecko/20110218 Firefox/3.6.14

When I click on a mailto: link, Firefox freezes. This is new for me as of 3.6.14 (not sure if it existed in prior versions because I hadn't clicked a mailto: in a while).