Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

after restarting computer bookmarks and log-ins are set back to an old version

  • कोई प्रतियुत्तर नहीं
  • 0 यह समस्या है
  • 3 views
more options

Hi, thank you for being there. I have a strange problem that started a while ago. Every time I restart the computer to refresh it, all my bookmarks and log-ins change. It seems as if they are set back to an old version, but I can't even remember ever having a setting like this. A lot of bookmarks folder are gone all together and others only have a few bookmarks left in them. I suddenly have to enter passwords to get into my email accounts. Even stranger, after a while it all goes back to my current setting without me changing anything. This can take days or weeks. All this makes me nervous about restarting my computer. Please understand that I am not a computer wiz, so if you send me complicated instructions on how to fix this, I probably won't understand them. I hope there is a simple explanation for this. Thanks, Monika

Hi, thank you for being there. I have a strange problem that started a while ago. Every time I restart the computer to refresh it, all my bookmarks and log-ins change. It seems as if they are set back to an old version, but I can't even remember ever having a setting like this. A lot of bookmarks folder are gone all together and others only have a few bookmarks left in them. I suddenly have to enter passwords to get into my email accounts. Even stranger, after a while it all goes back to my current setting without me changing anything. This can take days or weeks. All this makes me nervous about restarting my computer. Please understand that I am not a computer wiz, so if you send me complicated instructions on how to fix this, I probably won't understand them. I hope there is a simple explanation for this. Thanks, Monika

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.