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GAH! all tabs crashed.

  • 22 प्रत्युत्तर
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  • के द्वारा अंतिम प्रतियुतर cfcentaurea

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Got up this morning and FF said all my tabs were crashed - GAH! Could not open ANY new tabs, not even a blank tab, without getting this message. Clicking on restore tabs did nothing. Closing & opening FF did nothing. Cleared startup cache & uninstalled ublock origin (the only extension I had) but that did nothing. Refresh firefox did nothing (except lose some of my preferences). Went to about:crashes and all it says is "No crash reports have been submitted." Every other suggestion I found online was beyond my comprehension. FF DOES work in troubleshooting mode only, but I lose some important functions in that mode. I've been using FF almost since it was born and have NEVER encountered a problem like this before. I hope someone can help!

Got up this morning and FF said all my tabs were crashed - GAH! Could not open ANY new tabs, not even a blank tab, without getting this message. Clicking on restore tabs did nothing. Closing & opening FF did nothing. Cleared startup cache & uninstalled ublock origin (the only extension I had) but that did nothing. Refresh firefox did nothing (except lose some of my preferences). Went to about:crashes and all it says is "No crash reports have been submitted." Every other suggestion I found online was beyond my comprehension. FF DOES work in troubleshooting mode only, but I lose some important functions in that mode. I've been using FF almost since it was born and have NEVER encountered a problem like this before. I hope someone can help!
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cfcentaurea द्वारा सम्पादित

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You can always do a custom install and create a dedicated profile using the Profile Manager to test a specific Firefox version.

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Just wanted to share the (eventual) happy ending! A few weeks ago, I finally felt like I was ready to try and tackle it again. Here's how it worked: In the old version (112) that was working, I went to about:profiles and created a new profile WITH A NAME I COULD RECOGNIZE (rather than just the usual long incomprehensible jumble of letters & numbers). The recognizable name was key! Then I closed 112 and installed the latest ESR version. When I opened it, it had none of my data or customizations. I went back to about:profiles, selected the named profile I'd previously created, and clicked on "Set as default profile." Closed the browser and re-opened it - voila! Data & customizations restored. So far still working fine. (Fingers crossed!) Thanks to all for your suggestions!

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