Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

junk filters vs message filters

  • 1 प्रत्युत्तर दें
  • 0 यह समस्या है
  • 2 views
  • के द्वारा अंतिम प्रतियुतर david

mozilla507
mozilla507
more options

I have a message filter for a particular email address. It has two steps 1) move to trash, 2 stop filter execution.

I am finding some of these messages in the junk folder. I have tried both before and after junk classification.

Thoughts?

I have a message filter for a particular email address. It has two steps 1) move to trash, 2 stop filter execution. I am finding some of these messages in the junk folder. I have tried both before and after junk classification. Thoughts?

All Replies (1)

david
david
  • Top 10 Contributor
more options

A possibility only: could it be that your email host is classifying it as junk before it reaches Thunderbird? You might try turning the filter off to see if it goes to junk anyway. I've experienced that myself. Other than this suggestion, I don't have any clues on the issue.