Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird Issues

  • 4 प्रत्युत्तर
  • 0 यह समस्या है
  • 8 views
  • के द्वारा अंतिम प्रतियुतर jmil43

more options

I'm having issues with Thunderbird E-mail. There are folders disappearing and re-appearing in different locations. Also, "duplicate" folders are being created and stored in the e-mail folders list where I keep messages I've received and saved. I've been with on-line assistance through Centurylink help trying to find out what is causing these problems. I have exhausted Centurylinks help when they asked me for the Filters in/or that Thunderbird uses. I'm unfamiliar with where or how to find them. Any assistance would be greatly appreciated!

I'm having issues with Thunderbird E-mail. There are folders disappearing and re-appearing in different locations. Also, "duplicate" folders are being created and stored in the e-mail folders list where I keep messages I've received and saved. I've been with on-line assistance through Centurylink help trying to find out what is causing these problems. I have exhausted Centurylinks help when they asked me for the Filters in/or that Thunderbird uses. I'm unfamiliar with where or how to find them. Any assistance would be greatly appreciated!

jmil43 द्वारा सम्पादित

All Replies (4)

more options

I think you best post a screen capture of what you are seeing. Perhaps annotate it with what it is you think is wrong.

Pressing printscrn on your keyboard will initiate a screen capture, all you have to do then is highlight the part you want captured and post the saved file in a reply on the forum.

more options

Matt, Did you receive my reply I sent yesterday? I responded with the information you were needing, (I think)! I tried to capture some screen shots and attached them to the message. I'm unsure if what I sent was anything you needed or if it helped. I also had some narrative that went along with the attachments. Please reply with any comments you have. Thank you! John

more options

jmil43 said

Matt, Did you receive my reply I sent yesterday?

There is nothing showing in the forum, other than you asking me if I got something. </blockquote>

more options

No, I did not receive any replies from you since the first one. Many of my e-mails were deleted. How is unknown to me.