![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
Clean install on Windows, bookmarks and passwords not syncing.
I did have to reset my password (I could not remember password, hence why i sync passwords). I did logout of the firefox account before initiating a clean install of Windows. It may not make any difference though. :(
I saw how resetting password for sync account can delete info on servers? I do have sync on my android phone, where passwords and logins are still there. Is there a way to sync my android to my computer? I have tons of logins and passwords, i would hate to have to start over. :(
Thanks so much
Joy717 द्वारा
All Replies (4)
how do i delete this answer? ugh. interface takes getting used to. this is not an answer.
Joy717 द्वारा
It states on this page: [https://support.mozilla.org/en-US/kb/.../using-master-password-sync]
"Passwords will not sync with Firefox for Android if a Master Password is enabled there."
If you are using a master password on your Android device try temporarily disabling it. The passwords might sync once the master password is removed.
GiraffeKey द्वारा
I do not have a master password enabled at all on any device. can a recovery key obtained thru firefox android be used on windows? can the recovery key recover the bookmarks/logins on the windows device? Windows is where the bookmarks got wiped.
I have been searching all day for an answer. Ty for responding.
i suspect i will have to build individual user ids and passwords for all the sites i use, pecking thru my android device to obtain the logins, because i cannot export that info. If that is the case....i will no longer be using firefox.