Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The settings are on. The sync is off.

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 19 views
  • के द्वारा अंतिम प्रतियुतर cor-el

cismoll
cismoll
more options

Hello. I just bought a new laptop (windows 10) and want to try Firefox Sync for the first time in syncing passwords from my old computer (Windows 7). So i registered a FIrefox Sync account on computer, logged into the account on the computer and laptop. And after some time and several reboots on both devices, I can't see all my logins and passwords in new laptop's Firefox. What could be wrong?

Hello. I just bought a new laptop (windows 10) and want to try Firefox Sync for the first time in syncing passwords from my old computer (Windows 7). So i registered a FIrefox Sync account on computer, logged into the account on the computer and laptop. And after some time and several reboots on both devices, I can't see all my logins and passwords in new laptop's Firefox. What could be wrong?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check the about:sync-log page via the location/address bar to see if there are recent error logs available.

You can upload a recent log if the log is too big to put in a reply.