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Latest firefox update constant crashes
Ever since firefox has updated, I now get
Black screens, that go back to normal on mouse over then back to black screen
Firefox crash when 2 videos are loading on separate tabs
Massive hanging then whatever tab I had open, closes and opens up a new browser
Extremely slow at everything, I had to install IE for the windows 10 update. Used it because firefox was been horrible and surprise IE was twice as fast at everything and worked dispalying text and pictures when firefox would not.
All Replies (1)
First thing that I would recommend is to reinstall your Video drivers. Your system details is showing many "failures" that are related to graphics: [u'[GFX1]: Failed to create software bitmap: Size(5184,3456) Code: 0x8007000e', u'[GFX1]: [D3D11] 2 CreateTexture2D failure Size(1903,969) Code: 0x8007000e', u'[GFX1]: Failed to create software bitmap: Size(650,366) Code: 0x8007000e', u'[GFX1]: Failed to create software bitmap: Size(1536,2048) Code: 0x8007000e', u'[GFX1]: [D3D11] 2 CreateTexture2D failure Size(1903,969) Code: 0x8007000e', u'[GFX1]: Failed 2 buffer db=0x00000000 dw=0x00000000 for 0, 79, 1903, 969']
Then let's see what your crash reports tell us.
Please follow the steps below to provide us crash IDs to help us learn more about your crash.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
edit: spelling correction
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