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Firefox doesn't actually install but will say it is.

  • 3 प्रत्युत्तर
  • 1 यह समस्या है
  • 3 views
  • के द्वारा अंतिम प्रतियुतर ideato

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I try to download and install Firefox but it won't actually install. It will have the same "installing" window for days. What's going on?

I try to download and install Firefox but it won't actually install. It will have the same "installing" window for days. What's going on?

चुने गए समाधान

Hello Siearra, go for a clean re-install, this means you remove Firefox program files (check if exist from your previous "semi-install") and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox (with another browser) from this page) and save the setup file to your computer.
  2. Delete the Firefox installation folder, which is located in one of these locations, by default in Windows:
  • C:\Program Files\Mozilla Firefox
  • C:\Program Files (x86)\Mozilla Firefox

Now, go ahead and reinstall Firefox:

  1. Double-click the downloaded installation file and go through the steps of the installation wizard.
  2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

More information about reinstalling Firefox can be found here.

WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.

Please report back to say if this helped you!

Thank you.

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All Replies (3)

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चयनित समाधान

Hello Siearra, go for a clean re-install, this means you remove Firefox program files (check if exist from your previous "semi-install") and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox (with another browser) from this page) and save the setup file to your computer.
  2. Delete the Firefox installation folder, which is located in one of these locations, by default in Windows:
  • C:\Program Files\Mozilla Firefox
  • C:\Program Files (x86)\Mozilla Firefox

Now, go ahead and reinstall Firefox:

  1. Double-click the downloaded installation file and go through the steps of the installation wizard.
  2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

More information about reinstalling Firefox can be found here.

WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.

Please report back to say if this helped you!

Thank you.

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Yes it did work! Thank you!

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You are welcome.