Firefox Support Forum

I have been dealing with problems with Firefox and YouTube for a long time. Every time I open a YouTube video in a new tab it would always give me this grey screen that goes away after a long time waiting.

I have tried:

• Refreshing Firefox
• Reinstalling Firefox
• Troubleshoot Mode, which the problem persist in troubleshoot mode so its not an addon
• Tried creating a new profile
• User-Agent Switcher which doesn't work all the time.

I want to avoid going chromium-based browsers but this is making me consider.

Hello, when in the library, pressing F6 is meant to "Focus Search Field". This is documented at https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly

However, since a recent update this no longer works. Instead, pressing F6 now switches the keyboard focus to the lefthand tree pane. A further press of shift+tab is needed to move to the search box.

My questions are: Has F6 stopped jumping to the library search box for anyone else? If so, was this a deliberate design choice? Does anyone know of an alternate keyboard shortcut to jump to the searchbox? Finally, is there anyway to revert to the old F6 behaviour?

Even if you can only answer the first question that would help, so I can determine whether or not it is just my Firefox. Although I have already tested in a brand new profile with the same results.

Thanks.

Almost daily I get a message to download or dismiss update. When I dismiss the message, it continues to pop up. When I hit download, nothing happens. This is locking up my computer at times & slowing everything down. I actually don't see the need for daily updates. What is causing this and how can I stop it?

Corel asked me to do a screen shot of the issue: Attached When I look at the changed screen, There is an icon infront of the Web address line that looks like a robot. When I rollover it this statement comes up: Browser is under remote control reason (Dev Tools) All of the address bar is inpink. I copied it but color does not copy. when I did the screen shot the address line is not copied. https://support.mozilla.org/en-US/questions/1449321?utm_campaign=questions-reply&utm_source=notification&utm_medium=email

daThis is still frustrating. I do not like to use the browser when something else appears to be in control. I have MacAFee and run a scan but nothing shows up? If developers are following my browser, I should beable to turn this off.

Hi, I am experiencing an issue with desaturated icons in the toolbar and tabs of Firefox. I don't think any extesion may be causing this problem and i have already tried reinstalling and resetting Firefox, but this did not resolve the problem.

When I search for a Hebrew-language video on Firefox the resulting link text overlaps with the English text “Translate this page” for all YouTube videos. I don’t want any page translated and my Firefox Translation settings include no languages. The overlap only occurs on YouTube video links. How can I get rid of the “Translate this page” text? Thanks.

Even when i set it on start from where i left off, after closing my Mozilla desktop application my all tabs get reset which have been quite problematic for me.

In regards for this, please solve this problem as soon as possible as it keeps hindering with my work

This started a week or two ago intermittantly on some websites. Today I cannot see any images of amazon items in the shopping cart. I can see the thumbnails in the right side bar, and if I click on an item, the image appears on its for sale page. Ebay usually shows the first image, but the rest won't load, unless I click on "unable to load images" and then they might. Or if I use the icon to put the images in their own box, I can < and > to navigate them

Turned the new "secure DNS" feature off & on, no difference. Turned off NoScript, no difference.

Hi,

Every time I attempt to login to YouTube or Google sites, this site pops up and I'm unable to log in using my personal account. I no longer work at this place and need it removed from my browser. https://launchpad.classlink.com/srcschools?chromebook=1

Thank you for your help in either removing it (if you can) or providing directions on how to remove it myself.

Thank you, again, Kay

Hi, I have been having this issue for a while. The search suggestions in the address bar are missing. I mean that the entire drop-down box never shows up. There are no search engine suggestions. There are no history based or bookmarks based suggestions.

The search suggestions is ticked in the settings. And I also disabled hardware acceleration.

Steps I took to troubleshoot: 1. Refreshed Firefox through troubleshoot mode. 2. Restarted firefox in add-ons disabled mode. 3. Tried creating new profile. 4. Tried using Firefox nightly and Dev builds. 5. Got fed up. Switched to Floorp. 6. I also tried a bunch of about:config modifications, that were suggested in earlier such support posts. None to any avail. 7. Tried it on an entirely different windows. And again, the minute I log in, the search suggestions are gone.

This is when I realized, the issue was popping up whenever I log in using my mozilla account. I tried any firefox alternative without logging in and the search suggestions work. The minute I log in with firefox account/mozilla account. The search suggestions stop. This has to be something due to sync is what I guessed. And I stopped sync. And reinstalled. Then the issue resolved. But the minute I log in it reverts back. And no search suggestions.

The search suggestions do not work on any windows based system. I checked my android device and suggestions are working. Sadly, I do not have access to any other platform.

So at this point I was very much frustrated. So someone please help me out. I will give whatever logs you need. But fix this. I need search suggestions. At least bookmarks and history. I believe it to be a core part of the experience.

Not even recently searched are in suggestions. That drop-down box itself is missing.

I have a local web server which is misconfigured. Its my server, its on my LAN, and no data traverses any devices not under my control. I need to be able to access it via HTTPS with an expired certificate in order to FIX THE EXPIRE CERTIFICATE. How do I do it? Firefox used to have a "accept the risk and continue". Whoever took this feature aware has created a very significant problem for me and I want the capability back.

For a while now, I've been having recurring issues with Firefox desktop freezing and becoming totally unresponsive. If there's any pattern to what causes it, I haven't been able to notice it; sometimes it happens as soon as I open the browser, sometimes it happens after several hours, sometimes it happens twice in ten minutes, sometimes it happens twice in a few hours (however, I can count the number of days it's happened less than twice in one day in the past few weeks on the fingers of one hand). When the browser freezes, it becomes totally unresponsive - it doesn't fade or display "Not Responding", and Task Manager shows nothing abnormal, but it doesn't accept any input at all, any video or other animated material that may have been displaying freezes, and it can only be "fixed" by force quitting from the task manager and reopening. This is exclusively a firefox issue; other programs open at the same time as the browser freezes are not affected.

The only real lead I have as to what could be going on is that sometimes, things don't freeze all at once, but in a cascading effect. For example, tabs, bookmarks, etc. might not highlight when moused over, but still accept the clicks, or selecting another tab might causes the address bar to display the URL of the selected tab, but the screen displayed in the window will not change. Once these cascading changes start, they generally progress to total freeze before I have a chance to do much with that information (only a few seconds), but it's unusual enough behavior to be worth noticing.

Things I've already tried that haven't fixed the issue:

• Reducing the number of tabs used and otherwise reducing Firefox's system resource usage has not impacted the problem in any way.
• Running in Troubleshoot Mode has not had a consistent effect on the problem (the most recent time I did, the browser ran stably for longer than I could stand to use the internet without my ad blocker, but this is only one data point in an already inconsistent spread; prior instances of the problem have occurred in Troubleshoot Mode)
• Disabling hardware acceleration has not fixed the issue.
• The issue has persisted through multiple refreshes and at least one full uninstall and clean reinstall.
• The issue persisted after creating and switching to a new profile multiple times.
• The issue persisted after renaming places.sqlite
• The issue persisted after clearing cache and cookies multiple times.
• The issue persisted after clearing downloads and history.
• And very likely some other stuff that I'm forgetting, I've been trying to fix this on my own for a while now.

I want to print a Firefox PDF document. It is a credit card statement downloaded off the issuer's website. The PDF file Properties dialog shows Page Size 6.92 x 14 in (Portrait). The thumbnail preview of the document shows the pages in the 6.92 x 14" format. I want to print this document to 8.5 x 11" paper WITHOUT HAVING THE DOCUMENT SHRUNK TO FIT THE SMALLER PAPER. Shrinking the document results in a printout that I cannot read without a magnifier. This is unacceptable. I don't care if the bottom 3" of each page are cut off (mostly that 3" is blank anyway). All I want is to be able to print out a document I can read. NOTE: I have tried using the print dialog option "Size to [choose % magnification]," instead of "fit to page width." This does not work. The print image stubbornly refuses to magnify, the print preview still shows a legal sized document crammed into letter sized paper, and I'm still stuck with a shrunken document with teeny tiny text that I can't read. NOTE: I have also explored using the "simplified" print setting instead of "original." All that gives me is a text explanation and the original document itself disappears. So no joy there either.

Firefox 127.0.2 (64 bit), Windows 11.

Suggestions?

When scrolling through online pictures or even while typing this note, Firefox dropdowns get really annoying! It seems to be triggered by right-clicking the mouse on a link, misspelled word or button. It really is a PITA! How to stop?

tomgauger@comcast.net

Hello, In order to log into Netflix I have to uncheck the Cookies box and Private Browsing box in Privacy and Security under Settings (I usually run with these enabled when just browsing). When I do this it asks for a Restart. Upon Restart the Netflix Login page always appears on its own. I am curious as to how Firefox is getting steered to the Netflix Login page when it is not being specifically told to go there. I assume it is somehow tied to the unchecked boxes. It's not a big deal to me but I am curious about what is going on in the background and the dynamics involved. If someone has the time to explain what is happening I would appreciate it. Thanks you !

And thanks to Mozilla in general for keeping Firefox so excellent.

I recently converted to Firefox from Chrome. I use wikipedia a lot, and am used to being able to quickly enter 'w' into the search bar to bring that up as the first result. This was something that I could do without hassle on Chrome, but not something that I can consistently do on Firefox. My settings are synced across devices, yet the first result for 'w' in the search bar is (was) 'www.google.com' on my desktop, and 'wikipedia.org' on my laptop. I created a bookmark for wikipedia.org named 'w', which didn't work, I wiped any instance of 'google.com' from my search history and now 'w' in the search bar gives me 'www.youtube.com' instead, wonderful.

Any advice would be great

My question is fairly simple. I have multiple microphones available to the system, shown in the first screenshot below. Most of these are physical microphone inputs, but I've also created a virtual device.

I am only able to use 3 of these, consistently the same 3 devices, in Firefox - shown in the 2nd screenshot. Interestingly, one of the devices that shows in Firefox (Teams Audio Device) I cannot find anyone else on my system. https://www.onlinemictest.com/ is a good site to allow selection of the audio device, but I get the same results across all sites that use audio - google meet being the big one.

I've gone through all settings menus and played with everything that I can find - resetting microphone permissions, clearing cookies.

I've accessed the same site (https://www.onlinemictest.com/) in Firefox Dev Edition, and I *can* select from my full range of microphones.

Interestingly, and just something I've noticed while submitting this issue, the debug info *does* include the mic devices missing from the menu!

Can anybody help me look into what's keeping my list of mics in this 'frozen' state, and stop me from having to use Chrome for work meetings?

Cheers!

When I try to click on certain key buttons in webpages, nothing happens. examples: "Sign in" won't sign me in. A field that lets me change number of products desired won't let me fill change the number. Only seems to be executable (CTA?) buttons. Thanks for any help.