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How do I fix it so that my videos and music don't play in delay mode nor skip through the footage or song?

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  • תגובה אחרונה מאת cor-el

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I have activated and deactivated plug ins for music and checked forums. Nothing has helped.

I have activated and deactivated plug ins for music and checked forums. Nothing has helped.

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Note that your System Details List shows multiple Flash plugins.

  • Shockwave Flash 12.0 r0
  • Shockwave Flash 11.9 r900

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove all (older) version(s) of the plugin (NPSWF32) and (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

Try to disable hardware acceleration in Firefox (you need to close and restart Firefox).

Try to "disable the hardware acceleration" in the Flash Player.

See also:

Flash "Display settings" window: