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E-Mail not being displayed correctly

  • 8 תגובות
  • 0 have this problem
  • 1 view
  • תגובה אחרונה מאת DianaHemes24

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Hello, long time Thunderbird user.

First time I've needed assistance.

I use 1and1 (ionos) as my e-mail provider.

I'm getting the odd message that displays as plain text (with all the html) in Thunderbird, but displays correctly in the Ionos webmail client.

We have the same issues on my wife's account.

I've attached screenshots (I've smudged out e-mail addresses and such.

How do I rectify this?

Thanks!

Chris

Hello, long time Thunderbird user. First time I've needed assistance. I use 1and1 (ionos) as my e-mail provider. I'm getting the odd message that displays as plain text (with all the html) in Thunderbird, but displays correctly in the Ionos webmail client. We have the same issues on my wife's account. I've attached screenshots (I've smudged out e-mail addresses and such. How do I rectify this? Thanks! Chris
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כל התגובות (8)

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Try View (Alt-V) - Message Body As - Original HTML

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That is how it is set.

So, no change.

Thanks

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I've got this issue on two different computers with two different e-mail accounts.

I can't be the only one.

Resolution?

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Is there anyone home?

Where else can I find assistance?

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Well thanks to the amazing help I got here, I was able to resolve my problem......

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Try Rebuilding Folders in Mozilla Thunderbird Go to the data folder i.e., ImapMail or Mail folder as per your account configuration. Now, start Thunderbird. It will rebuild the MSF file and show all the messages.

Regards, Diana