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My account primary email

  • 1 תגובה
  • 1 has this problem
  • 22 views
  • תגובה אחרונה מאת cor-el

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I need to change my primary email because I no longer have access to the current account. When I try to add a new email it sends a verification code to the old email that I no longer have access to. Can I somehow keep all of my bookmarks and add an email or do I have to create a whole new account?

I need to change my primary email because I no longer have access to the current account. When I try to add a new email it sends a verification code to the old email that I no longer have access to. Can I somehow keep all of my bookmarks and add an email or do I have to create a whole new account?

כל התגובות (1)

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If you do not have access to the primary email account and thus can't confirm an email then you are out of luck and you need to create a new account with a different email address.

If you still have your personal data on at least one connected account then this shouldn't be a problem. Note that Sync isn't designed to be used as a backup, but is merely meant to sync data between connected devices.