Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

חיפוש בתמיכה

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Firefox blocking mozilla support

  • 1 תגובה
  • 1 has this problem
  • 1 view
  • תגובה אחרונה מאת James

username124
username124
more options

Details: Someone could be trying to impersonate the site and you should not continue. Websites prove their identity via certificates. Firefox does not trust support.mozilla.org because its certificate issuer is unknown, the certificate is self-signed, or the server is not sending the correct intermediate certificates. Error code: SEC_ERROR_UNKNOWN_ISSUER. Site: support.mozilla.org Title: Warning: Potential Security Risk Ahead

Details: Someone could be trying to impersonate the site and you should not continue. Websites prove their identity via certificates. Firefox does not trust support.mozilla.org because its certificate issuer is unknown, the certificate is self-signed, or the server is not sending the correct intermediate certificates. Error code: SEC_ERROR_UNKNOWN_ISSUER. Site: support.mozilla.org Title: Warning: Potential Security Risk Ahead

כל התגובות (1)

James
James
  • Top 25 Contributor
  • Moderator
more options

https://support.mozilla.org/en-US/kb/error-codes-secure-websites https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean

The Firefox web browser itself is not doing the blocking on https:// connections.

Your antivirus or another security software is likely inserting its own certificate for https:// connections and is instead causing problems instead of helping.