Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

חיפוש בתמיכה

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird forgets the message list columns I pick (e.g. "From") and resets the defaults (e.g. "Correspondents") on restart.

  • 5 תגובות
  • 1 has this problem
  • 3 views
  • תגובה אחרונה מאת hfsbr

more options

New install of latest release of Thunderbird on new PC running Windows 10. I've tried the "Apply columns to..." function but it doesn't help. It's driving me nuts.

New install of latest release of Thunderbird on new PC running Windows 10. I've tried the "Apply columns to..." function but it doesn't help. It's driving me nuts.

פתרון נבחר

I tried uninstalling and reinstalling (again) and now it seems to be working. I don't think I did anything differently, but it seems to be fixed. Thank you for your help.

Read this answer in context 👍 0

כל התגובות (5)

more options

Do you have CCleaner or another "optimizer" or privacy guard that might be deleting the sessions file as CCleaner does claiming it to assist with your privacy.

more options

No, unless there's something built into Windows 10. I haven't installed anything myself. It's a new PC and I'm just in the process of setting it up. Maybe I should try installing an older version of Thunderbird?

more options

What anti virus are you using? they have been know to cause issues. Are you trying to import an old profile? or use a portable version (they have file access issues at times)

more options

Hi, no anti virus installed as yet, just Windows Defender. And I'm not trying to import a profile or use a portable version, just a regular install of the regular version.

more options

פתרון נבחר

I tried uninstalling and reinstalling (again) and now it seems to be working. I don't think I did anything differently, but it seems to be fixed. Thank you for your help.