Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

חיפוש בתמיכה

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't login to my account. Password reset does not work

  • 3 תגובות
  • 8 have this problem
  • 1 view
  • תגובה אחרונה מאת shs7103

more options

I created FireFox Mozilla account, but will not accept my password. I ask to reset Password, but never get the email. i checked spam mail and did recieve the email account verification, but will not accept my password.

Very inconvenient and have never had more trouble in setting up an account than with Mozilla.

I created FireFox Mozilla account, but will not accept my password. I ask to reset Password, but never get the email. i checked spam mail and did recieve the email account verification, but will not accept my password. Very inconvenient and have never had more trouble in setting up an account than with Mozilla.

פתרון נבחר

Hi shs7103 I'm just following up, was your problem solved? Smorele responded to your question.

Read this answer in context 👍 0

כל התגובות (3)

more options

Hello, can us give us the URL you use to log in? Do you mean you have created an account with Firefox Sync?

more options

פתרון נבחר

Hi shs7103 I'm just following up, was your problem solved? Smorele responded to your question.

more options

I'm able to login to M support, but not sync. I don't sync devices at this time.