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I cannot login
Sorry that this is "old hat". When trying to login for support, I discovered that my user name had one character that was different from my email address; most likely I had entered it with a typo. However, the email address for the account was correct, as I got email notifications - but I was not able to Change the user id. I finally discovered that by pursuing a question And Then clicking the This didn't help button, that I was allowed to create an account. So, there are really big improvements that would make the whole process much more transparent - for starters, the signin page should have the (very commonly implemented) option for verifying whether a user name is valid! Thanks - Barney
כל התגובות (1)
Hi barneywray, Thank you for the feedback I will forward it to the developers.
Cheers, guigs2