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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I get a message that helper application does not exist when I try to open a jpg or excel files as attachments. I have associated use windows live photo gallery

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  • 5 sa na da wannan matsala
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  • Amsa ta ƙarshe daga Snicklefritz

Snicklefritz
Snicklefritz
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I have gone to Tools, Options, Attachments and there are programs associated that should be able to open the files - Windows Live Photo gallery for JPG files and Microsoft Excel for excel files. I have to actually download and save the files and then open them. Is there a fix for this?

I have gone to Tools, Options, Attachments and there are programs associated that should be able to open the files - Windows Live Photo gallery for JPG files and Microsoft Excel for excel files. I have to actually download and save the files and then open them. Is there a fix for this?

Mafitar da aka zaɓa

Go back and delete those associations and start again by opening one of those files. Thunderbird will recreate the entries based on your choices and they will then probably work.

Karanta wannan amsa a matsayinta 👍 3

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Zaɓi Mafita

Go back and delete those associations and start again by opening one of those files. Thunderbird will recreate the entries based on your choices and they will then probably work.

Snicklefritz
Snicklefritz Mai mallakar tambaya
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Thanks, Matt, I did as you suggested and now it works!