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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Help! I was doing my normal thing when a script error showed up. Firefox froze. WHAT DO I DO?

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  • Amsa ta ƙarshe daga cor-el

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Script error was: A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: https://ajax.googleapis.com/ajax/libs/jquery/1.6.0/jquery.min.js:16

My Firefox has been frozen, and will not allow me to x out. All the options on the toolbar have disappeared as well.

Script error was: A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: https://ajax.googleapis.com/ajax/libs/jquery/1.6.0/jquery.min.js:16 My Firefox has been frozen, and will not allow me to x out. All the options on the toolbar have disappeared as well.

All Replies (2)

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It sounds as though the page had Firefox going in circles. I'm not sure there is any way to kill just the problem tab. You probably need to force quit Firefox.

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Try to open a new window if you keep having problem with the window that crashed or hanged and lcose the problematic window.