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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I use Firefox and when I log onto Barclays Online Banking I get a balance but every time I click on 'statement' Mozilla freezes and then closes down?? Help

  • 1 amsa
  • 8 sa na da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga Aman Routh

Microbialt
Microbialt
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How can I resolve this issue so that I can clearly see my statement. I asked the question on Yahoo Answers and the concensus was switch to Google Chrome? Surely that's not the answer?

How can I resolve this issue so that I can clearly see my statement. I asked the question on Yahoo Answers and the concensus was switch to Google Chrome? Surely that's not the answer?

All Replies (1)

Aman Routh
Aman Routh
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Hello,

Please try restarting Firefox in safe mode and see if the problem goes out. If it works fine in safe mode then one of your Extension may be causing the problem.

Diagnose Firefox issues using Troubleshoot Mode

Please report back to us.

Thank you