Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Can't setup Sync on Windows

  • 3 amsoshi
  • 1 yana da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga ahmedkhalaf

ahmedkhalaf
ahmedkhalaf
more options

I setup a new Sync account.

Then I followed this to get the key to sync the other device. (https://support.mozilla.org/en-US/kb/how-do-i-set-up-firefox-sync#w_get-the-code-on-another-computer)

The problem is I don't see "Setup Sync" when I click the Firefox button.

I am using firefox 21.0 on windows 7.

Thanks.

I setup a new Sync account. Then I followed this to get the key to sync the other device. (https://support.mozilla.org/en-US/kb/how-do-i-set-up-firefox-sync#w_get-the-code-on-another-computer) The problem is I don't see "Setup Sync" when I click the Firefox button. I am using firefox 21.0 on windows 7. Thanks.

All Replies (3)

philipp
philipp
  • Moderator
more options

hello ahmed, if the button does not appear, then go into firefox > options > sync in order to start the pairing of the device.

the-edmeister
the-edmeister
  • Moderator
more options

Should be just above Exit in the Firefox menu.

When Sync has been set up that menu item changes to Sync Now.

ahmedkhalaf
ahmedkhalaf Mai mallakar tambaya
more options

OK. But when I choose "Pair a Device", it says the key is incorrect, although they are the same 12 characters generated on the other device. Any suggestions?

An gyara daga ahmedkhalaf