Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox 19.0.2 is having compatibility issues with Windows 7

  • 1 amsa
  • 14 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga philipp

Dasulas
Dasulas
more options

When starting up Firefox version 19.0.2 on Windows 7, the browser will instantly crash and gives me the crash window for it. Tried to restart the browser for several times and it would still crash on me, after that either I will have to start by using the safe mode or run the browser using compatibility mode set on Windows XP (Running the compatibility mode before the Vista version will work fine)

When starting up Firefox version 19.0.2 on Windows 7, the browser will instantly crash and gives me the crash window for it. Tried to restart the browser for several times and it would still crash on me, after that either I will have to start by using the safe mode or run the browser using compatibility mode set on Windows XP (Running the compatibility mode before the Vista version will work fine)

Mafitar da aka zaɓa

hello, please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general while you're in safemode.

Karanta wannan amsa a matsayinta 👍 8

All Replies (1)

philipp
philipp
  • Moderator
more options

Zaɓi Mafita

hello, please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general while you're in safemode.