![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
Firefox is running in the background but I can't open it. I need to explain more.
I think I enabled an add on after which FX wouldn't open. In any event FX will not open now. My PC is running Window 7. I went into task manager and closed any FX processes that were running. Still wouldn't open. Then I tried uninstalling FX and reinstalling. I got a message that said I couldn't do that because FX was running. Then I tried reinstalling FX and again I got the message that I couldn't do that because it was running. Then I went in and deleted all the FX program files and reinstalled. Once again it wouldn't start. Any suggestions?
All Replies (5)
Restart your PC, then download Firefox from www.getfirefox.com and install it. Restart again, does it open now?
Also, try this page:
An gyara
I have tried your suggestion but FX still won't open. Any other ideas? Thanks.
I have tried your suggestions and FX still won't open. Things I have tried are ending FX processes, restarting, removing "parent lock" from the FX profile - still no luck. Any further ideas? Thanks.
The original suggestion was to get another copy of the Firefox installer and re-install it.