Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I can't access the "new tab" page. It always shows it briefly loading up, then switches to a blank page. How can I get to the new tab page?

  • 1 amsa
  • 2 sa na da wannan matsala
  • 9 views
  • Amsa ta ƙarshe daga philipp

more options

I go and click the + button for a new tab, it briefly shows the grid of 9 on the "new tab page," then switches to a blank tab page like before the "new tab page" feature

I go and click the + button for a new tab, it briefly shows the grid of 9 on the "new tab page," then switches to a blank tab page like before the "new tab page" feature

All Replies (1)

more options

hello tankcoyote, it's likely one of your addons interfering here - please try launching firefox in safemode once and see if it's working correctly.

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

other users with the same problem have reported here which extensions made problems for them, many of them were toolbars...

https://support.mozilla.org/de/questions/926151#answer-341242