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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox crashes

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Firefox and Thunderbird started freezing yesterday and I cannot get anywhere. I have started many times with same result. This is today's latest Firefox crash report. I downloaded Firefox 9.0.1 yesterday to replace 8, still same problem, so I went back to 8.0.1

Firefox and Thunderbird started freezing yesterday and I cannot get anywhere. I have started many times with same result. This is today's latest Firefox crash report. I downloaded Firefox 9.0.1 yesterday to replace 8, still same problem, so I went back to 8.0.1

Mafitar da aka zaɓa

Upgrade your browser to Firefox 8 and check

Karanta wannan amsa a matsayinta 👍 0

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Zaɓi Mafita

Upgrade your browser to Firefox 8 and check

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I had done that. As my question indicated, I was on 9.0.1 and had decided to go back to 8.0.1. as indicated on one of the help page. Same problem. Thunderbird is doing the same thing. So, I believe it's a Mozilla problem.

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Okay, I tried again. I was on 8.0.1, then went to get Firefox which offered only 9.0, so I downloaded that and installed it. Still crashes. This is the screenshot from the details sent to Mozilla.