Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

all of a sudden today, yahoo email does not work at all on firefox. it works fine on internet explorer. is there a problem with firefox?

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

lochsenfeld
lochsenfeld
more options

All of a sudden today, yahoo email is hosed up and nothing seems to work. I cannot delete, create new messages, scroll or even sign out. All of my emails say they have blocked images. I have no problems using yahoo email on Internet Explorer so it seems there might be a problem with Firefox. Please reply when you can, as I will not be able to use Firefox until this issue is resolved.

Thanks,

Laura Ochsenfeld

All of a sudden today, yahoo email is hosed up and nothing seems to work. I cannot delete, create new messages, scroll or even sign out. All of my emails say they have blocked images. I have no problems using yahoo email on Internet Explorer so it seems there might be a problem with Firefox. Please reply when you can, as I will not be able to use Firefox until this issue is resolved. Thanks, Laura Ochsenfeld

All Replies (2)

lochsenfeld
lochsenfeld Mai mallakar tambaya
more options

I have not received a response yet.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).