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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Why are the videos muted--with the sound bar up to the max and my system prefs with the sound up?

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  • 66 sa na da wannan matsala
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  • Amsa ta ƙarshe daga Matt_G

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I click on a link for a YouTube video, and the video plays without sound. I check the sound bar and it's not mute. I set the sound to the maximum, still no sound. I check my system preferences and the sound is up.

I click on a link for a YouTube video, and the video plays without sound. I check the sound bar and it's not mute. I set the sound to the maximum, still no sound. I check my system preferences and the sound is up.

Mafitar da aka zaɓa

Hey lejohnson,

It sounds like you have tried quite a few things already. Have you looked at the article What to do if Firefox won't play any sounds? There is some useful information in there and links to a few other articles that might help.

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Zaɓi Mafita

Hey lejohnson,

It sounds like you have tried quite a few things already. Have you looked at the article What to do if Firefox won't play any sounds? There is some useful information in there and links to a few other articles that might help.