Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox crashes on startup even in safe mode

  • 2 amsoshi
  • 4 sa na da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga AlisonA

AlisonA
AlisonA
more options

Have trieed all the suggested steps (updates, anti-spyware/malware etc) but still crashing when I try to start up.

Have trieed all the suggested steps (updates, anti-spyware/malware etc) but still crashing when I try to start up.

Mafitar da aka zaɓa

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-fe0f6ffa-27c2-4641-838c-450dd2111113
Firefox 8.0 Crash Report [@ DbgBreakPoint ]
This seems to be caused by Roboform. Installing the latest version 7.6.3 of Roboform should solve this problem.
http://support.mozilla.com/en-US/kb/latest-firefox-issues

Karanta wannan amsa a matsayinta 👍 1

All Replies (2)

knorretje
knorretje
more options

Zaɓi Mafita

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-fe0f6ffa-27c2-4641-838c-450dd2111113
Firefox 8.0 Crash Report [@ DbgBreakPoint ]
This seems to be caused by Roboform. Installing the latest version 7.6.3 of Roboform should solve this problem.
http://support.mozilla.com/en-US/kb/latest-firefox-issues

AlisonA
AlisonA Mai mallakar tambaya
more options

Thank you!! Seems to have solved it (fingers firmly crossed)